{"id":3836,"date":"2026-05-21T09:17:11","date_gmt":"2026-05-21T13:17:11","guid":{"rendered":"https:\/\/highlevelexcursiontrd.com\/?page_id=3836"},"modified":"2026-05-21T09:17:12","modified_gmt":"2026-05-21T13:17:12","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/highlevelexcursiontrd.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">PRIVACY POLICY AND DATA PROTECTION<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong>\u00a0May 21, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At High Level Excursion Tours RD, we take the privacy and security of our users&#8217; data very seriously. Below, we detail how we collect, process, and protect the personal information you provide when interacting with our Website and using our WP Travel Engine booking system, in accordance with Law No. 172-13 on the Protection of Personal Data of the Dominican Republic and, where applicable, international standards (such as the GDPR).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Data Controller<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Company Name:<\/strong>\u00a0High Level Excursion Tours RD<\/li>\n\n\n\n<li><strong>Email:<\/strong>\u00a0<a href=\"https:\/\/www.google.com\/url?sa=E&amp;q=mailto%3Ainfo%40highlevelexcursiontrd.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@highlevelexcursiontrd.com<\/a><\/li>\n\n\n\n<li><strong>Contact Phone:<\/strong>\u00a0809-207-0426<\/li>\n\n\n\n<li><strong>Address:<\/strong>\u00a0Punta Cana 23000, Dominican Republic<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Personal Data We Collect<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our Website or make a booking, we collect the following data necessary for service management:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identification and Contact Data:<\/strong>\u00a0Name, last name, email address, phone number, country of origin, and language.<\/li>\n\n\n\n<li><strong>Booking Data (processed through WP Travel Engine):<\/strong>\u00a0Details of the selected tour, date of travel, number of participants, and information regarding special requirements (food allergies, health conditions relevant to physical activity).<\/li>\n\n\n\n<li><strong>Payment Data:<\/strong>\u00a0Billing information. Your credit or debit card details are processed directly by our external payment gateways integrated into WordPress (PayPal, Stripe, etc.). Our company does not store or have direct access to your full financial data.<\/li>\n\n\n\n<li><strong>Navigation Data:<\/strong>\u00a0IP address, session cookies, and technical navigation data provided by the WordPress platform to ensure website stability.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Purpose of Data Processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use the collected information for the following purposes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>To manage your bookings:<\/strong>\u00a0Process excursion purchases made through the WP Travel Engine plugin, issue confirmation vouchers, and manage payments.<\/li>\n\n\n\n<li><strong>Customer Support:<\/strong>\u00a0Communicate with you regarding your booking, inform you of schedule changes, weather cancellations, or other important updates.<\/li>\n\n\n\n<li><strong>Marketing Purposes (with prior consent):<\/strong>\u00a0Send you newsletters, promotions, or satisfaction surveys about our tourist services in the Dominican Republic. You may revoke this consent at any time.<\/li>\n\n\n\n<li><strong>Security and Legal Compliance:<\/strong>\u00a0Protect our Website against fraud, suspicious activity, or cyberattacks, and comply with tax and legal obligations required by Dominican authorities.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">4. Legal Basis for Processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis that justifies the treatment of your data is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The\u00a0<strong>performance of a contract<\/strong>\u00a0(the booking and purchase of the excursion requested by you through the system).<\/li>\n\n\n\n<li>The\u00a0<strong>explicit consent<\/strong>\u00a0of the user by ticking the acceptance box of the Privacy Policy and Terms before completing the purchase or the contact form.<\/li>\n\n\n\n<li>The\u00a0<strong>legitimate interest<\/strong>\u00a0of the Company to ensure website security and respond to your direct inquiries.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Data Recipients and Transfers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">High Level Excursion Tours RD does not sell, rent, or transfer your personal data to third parties. Your data will only be shared in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technology Service Providers:<\/strong>\u00a0Web hosting platforms, bulk email tools, and the platforms supporting the payment gateways integrated into WP Travel Engine.<\/li>\n\n\n\n<li><strong>Direct Tourist Service Providers:<\/strong>\u00a0Local guides, drivers, or specific subcontractors of the booked excursion, sharing only the data strictly necessary for the correct execution of the tour (e.g., participant names and pickup hotel).<\/li>\n\n\n\n<li><strong>Competent Authorities:<\/strong>\u00a0When required by law or by order of a judicial authority in the Dominican Republic.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Data Retention<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, for the provision of the excursion service, and during the periods prescribed by applicable tax and commercial laws in the Dominican Republic for the retention of financial records.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. User Rights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with applicable data protection legislation, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong>\u00a0Know what personal data we hold about you.<\/li>\n\n\n\n<li><strong>Rectify:<\/strong>\u00a0Request the correction of inaccurate or incomplete data.<\/li>\n\n\n\n<li><strong>Cancel\/Erase:<\/strong>\u00a0Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.<\/li>\n\n\n\n<li><strong>Object:<\/strong>\u00a0Object to the sending of commercial and marketing communications.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise any of these rights, you may send a written request along with a copy of your identity document to our email:&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.google.com\/url?sa=E&amp;q=mailto%3Ainfo%40highlevelexcursiontrd.com\">info@highlevelexcursiontrd.com<\/a>&nbsp;or contact us directly by phone at 809-207-0426.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Use of Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This website, being developed on WordPress, uses &#8220;cookies&#8221; to improve the user&#8217;s browsing experience, remember your itinerary searches in WP Travel Engine, and facilitate the checkout process. You can configure your browser to reject or disable cookies, although this may affect the proper functioning of the shopping cart and the excursion booking process.<\/p>","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY AND DATA PROTECTION Last updated:\u00a0May 21, 2026 At High Level Excursion Tours RD, we take the privacy and security of our users&#8217; data very seriously. Below, we detail [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3836","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/pages\/3836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/comments?post=3836"}],"version-history":[{"count":1,"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/pages\/3836\/revisions"}],"predecessor-version":[{"id":3839,"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/pages\/3836\/revisions\/3839"}],"wp:attachment":[{"href":"https:\/\/highlevelexcursiontrd.com\/es\/wp-json\/wp\/v2\/media?parent=3836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}